We will repair or replace your HEX™ product should it be rendered damaged or defective, at no cost to you. If your HEX product cannot be repaired, we will replace it. Please note that the HEX Lifetime Guarantee excludes coverage for intentional damage, misuse, cosmetic damage that does not affect performance, loss, theft, or unauthorized repair or modification.
HEX Electronic Limited 5-Year Warranty
For components not included under the HEX Lifetime Guarantee, this warranty covers any electronic defects in materials and workmanship. This warranty lasts for five years from the date of manufacture. If, during that five-year period, your HEX product is found to have electronic defects in materials or workmanship, HEX will repair your product, at no charge to you. If your product cannot be repaired, we will replace it.